"As a business so interconnected with technology, human capital, globalization, personal data, and ethical operations, the sustainability of our organization is critical. To power this sustainability for the long-term, we believe a focus on relevant environmental, social, and governance (“ESG”) considerations is natural and critical to our future success."
— Scott Staples, Chief Executive Officer
Human-powered, human-centered. People are at the heart of everything we do.
As a leading global provider of technology solutions for screening, verification, safety, and compliance related to human capital, First Advantage delivers insights that help customers manage risk and hire the best talent. Enabled by our proprietary technology, our products and solutions help companies protect their brands and provide safer environments for their customers and their most important resources: employees, contractors, contingent workers, tenants, and drivers.
We are focused on operating with leading sustainability practices around environmentalism, social awareness, and governance — embedding these values into our corporate culture, strategy, and objectives.
First Advantage's company corporate social responsibility and commitment to sustainable operations are reflected in our commitment to environmental, social, and corporate governance initiatives.
Sustainability Report At-A-Glance
The success of our company and the value we can provide to our customers lies in the strength of our global inclusive workforce. Our goal is to maintain an active, dynamic DE&I program that continues to promote an environment which celebrates each individual and paves the way for equitable opportunity. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
We believe we benefit from diverse perspectives, which enhances the value proposition of our company. We continue to advance diversity initiatives with intentionality as well as inclusive workplace practices to support and retain top talent.
Data privacy and security is one of the highest priorities for First Advantage. We have robust systems in place to mitigate data breaches to protect our customers. First Advantage has an established Information Security Risk Program that includes components such as risk assessments, vulnerability threat identification and assessment (process-based and technical testing), and information security management framework and lifecycle that defines threat and risk criteria used to prioritize the implementation of controls and remediation. With ISO 27001, ISO 27701, and SOC 1, and SOC 2 certifications, we believe First Advantage’s risk management program is positioned to manage risks properly and proactively.
First Advantage provides long-term education programs for statutory and policy training, security and data protection awareness, and country-specific training. In addition, First Advantage continues to invest in management development, including its SOAR program for empowering managers and building leaders.
First Advantage takes its responsibility to shareholders, customers, employees, and job applicants seriously. These obligations require robust governance principles and practice. First Advantage is committed to a strong board, as shown by its well-qualified Directors of diverse backgrounds who oversee the Audit, Compensation, Nominating and Corporate Governance Committees.
Our Employee Resource Groups (ERGs) are executive-sponsored and employee-led organizations which seek to celebrate our diversity and create communities through common affinity. These groups host events for the entire organization, with hundreds of team members in attendance from around the world. Two additional ERGs were created in 2022 — Pride and Generations to join our African, Black, Caribbean (ABC) and Women@FA ERGs.
As a global company, we are keenly aware of the impact that corporate operations can have on the surrounding environment. Our distributed workforce model minimizes our facilities footprint, while optimizing our global reach, and we are systematically seeking ways to manage, reduce, and positively influence our environmental impact.
We believe in continuing to foster our sense of internal community by giving back to the communities in which we live and do business. We encourage and support corporate volunteerism through our FA Cares program.
In 2022, we placed deliberate focus on enhancing responsibility in our supply chain, including respect for human rights and promoting supplier diversity. Our standards are high because the integrity and diversity of our supply chain is a priority for First Advantage.
Looking Ahead, 2023 and Beyond
Our commitment to sustainability remains strong. Our goal is to continue delivering superior customer experience leveraging leading technology, automation, and analytics, and expanding our extensive global capabilities supported by our vast employee base.
We plan to continue to advance our global human capital and DE&I strategies with the leadership of our Board of Directors and executive management team. In 2023, we will establish a Board of Directors sub-committee dedicated to corporate responsibility and sustainability, which will include assessing and managing environmental risk. With sustainability-related data management platforms in place, we look forward to continuing to gather relevant information to enhance long-term climate planning as well as more robust overall reporting. We will continue to keep our customers’ data privacy as an utmost consideration as we advance the maturity of our cybersecurity program. And, we look forward to more acts of community service through the FA Cares platform.
We remain committed to the mission of creating innovative solutions that enable companies to hire smarter and onboard faster. Sustainability continues to be deeply embedded in this mission, and we look forward to continuing to deliver a superior customer experience aligned with responsible business practices.